Connect a ticket printer

4 min read Updated July 2026

Kiosks print tickets over Bluetooth. Two families of printers are supported:

  • Epson TM-series (MFi), the recommended, receipt-grade option on iPad, connected through Epson's accessory protocol. Also supported on Android kiosks.
  • Generic thermal printers, standard Bluetooth thermal printers for lighter-duty use.

Pairing

  1. Power the printer and put it in pairing mode.
  2. Pair it with the iPad in iOS Settings → Bluetooth (Epson models appear as accessories).
  3. In the kiosk app's printer settings, select the printer and print a test ticket.

If printing stops

  • Check paper first, it's paper more often than it's software.
  • Toggle the printer off/on; the kiosk reconnects automatically.
  • Confirm the printer still shows as paired in iOS Bluetooth settings.
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