Pair an iPad kiosk

5 min read Updated July 28, 2026

The kiosk app turns an iPad into a self-service ticket dispenser. Pairing takes two minutes per device.

Before you start

  • Install the InQueue Kiosk app on the iPad.
  • In the console, go to Kiosk → Devices and create the kiosk, you'll get a Device ID and set a PIN.

Pair the device

  1. Launch the app. On the setup screen, type your workspace name, just the name, e.g. acme. The app fills in the rest and connects securely over HTTPS to acme.inqueue.com.co.
  2. Enter the Device ID and PIN from the console.
  3. Select Connect. The kiosk downloads its branding, services and language settings and is ready to issue tickets.

Kiosk behaviour worth knowing

  • The kiosk follows the sleep schedule you set per screen in the console.
  • Languages offered at the kiosk mirror your workspace language settings.
  • If the network drops, the kiosk shows a clear offline state and recovers by itself, see troubleshooting.
Guided Access: lock the iPad to the kiosk app (Settings → Accessibility → Guided Access) so visitors can't leave the app.
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